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Event Enquiry Form
Service Level Agreement
Date Format: MM slash DD slash YYYY
By submitting this form you confirm that you are authorised to agree to the terms detailed herein for ALL enquiries placed with the named venue.
Your Position / Job Title
Your Direct Telephone Number
Your Direct Email Address
Address Line 2
State / Province / Region
ZIP / Postal Code
Antigua and Barbuda
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
British Indian Ocean Territory
Central African Republic
Congo, Democratic Republic of the
Congo, Republic of the
French Southern Territories
Heard and McDonald Islands
Isle of Man
Lao People's Democratic Republic
Northern Mariana Islands
Palestine, State of
Papua New Guinea
Saint Kitts and Nevis
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Sao Tome and Principe
Svalbard and Jan Mayen Islands
Trinidad and Tobago
Turks and Caicos Islands
United Arab Emirates
US Minor Outlying Islands
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Service Level Agreement
I confirm that I am fully authorised on behalf of the named venue, and agree to the terms detailed herein..
The below terms MUST be applicable to all enquiries placed and confirmed on behalf of DLA Piper (and any related entities) via tobook Ltd.
Venue insurance requirements are up to £5 million
Venue Public Liability Insurance at a minimum of £5m
2. Pre-payment of fees
DLA Piper will only agree to deposit payments up to £5k
Deposits/payments over £5k are subject to a credit check on the Venue Property/Group
The DLA Piper Finance Team will require:
i. Company Name;
ii. Company Registered Address; and
iii. Company Registration Number
Pre-Payment over £5k will need to be reviewed and approved by Finance.
Deposits/Payments of 100% prior to an event will not be acceptable
3. Data Protection
Please see DLA Piper's standard terms
4. Cancellation Charges
In the event of cancellation by DLA Piper, the Venue will endeavour to re-sell the space/room. Any space/rooms resold will be deducted from the cancellation charges payable by DLA Piper.
Proposed Standard Cancellation (Events - Venue/Rooms)
90-60 Days - 25%
60-30 Days - 50%
30 Days or Less - 80%.
Fees in the contract should be inclusive of all payments due, other than VAT (which is applied on the invoice).
Any hidden costs that have not been made clear on the contract will not be paid.
If a DLA Piper event is cancelled or postponed by a force majeure event (something which is unforeseeable to either party and cannot be planned for by way of business continuity), then DLAP will not pay costs or liabilities.
6. Indemnities and liability
If there is no mention of a cap in the contract then by default it is unlimited.
i. General Damages
DLA Piper’s Standard practice is to cap the liability to the total fees
DLA Piper accept uncapped liability for breach of confidentiality and data breach.
iii. Property Damages
DLA Piper cap property damages to a maximum of £250K.
7. Payment Terms
Should be 30 days or more from the RECEIPT of invoice
8. Use of the DLAP name / brand
All Intellectual Property Rights in the trademarks and brands of DLA Piper shall not be used by the Company for any purpose whatsoever without DLA Piper's prior written consent and then only if used in compliance with DLA Piper's brand guidelines or other reasonable written instructions
9. Intellectual Property Rights
If any material, training, products etc are being created for DLA Piper as a result of buying the services (and therefore we are paying for this creation), DLA Piper would own this IPR.
Any IPR brought in to deliver the services, either by the supplier or DLAP should remain with that party and a licence to use it provided to the receiving party.
If the IPR contains third party IP, DLA Piper need to include provisions from the standard consultancy agreement.
10. Assignment or Novation of the contract
DLA Piper will not agree to contacts where the Venue assign’s or novate’s the contract to another entity or to an entity within their group?
11. Anti-Bribery and Corruption / Modern Slavery
DLA Piper is committed to the highest standards of professionalism, ethical behaviour and integrity in everything we do and to contributing to the wellbeing of communities around the World, and has a zero tolerance approach to all human rights abuses. In this we are committed to opposing modern slavery in all its forms, and we do not tolerate it either within our business itself or within our supply chain.
12. Confidential Information
Each Party hereby undertakes to the other that they shall not communicate with clients, the press or any other person concerning or in relation to the Consultancy Services or the subject matter of this Agreement, other than in terms previously agreed in writing between the Company and the
DLA Piper Representative.
Pre-approval will need to be sought from the DLA Piper Head of Communication and Brand
14. Variation to the Agreement
Any variation, including any additional terms and conditions, to the Agreement shall only be binding when agreed in writing and signed by all parties
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